What you can do about “AI” (LLMs)

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  1. Shift focus from broad AI debates to specific, actionable issues like large language models or automated decision-making.
  2. Engage with governmental processes, such as submitting complaints or writing to local representatives, to address high-risk AI aspects.
  3. Avoid ineffective social media activism; instead, use formal channels to make your concerns heard.
  4. Educate yourself and others about specific AI issues, and take personal responsibility to upskill and inform clients.
  5. Leverage complaints mechanisms provided by agencies like the Australian Competition and Consumer Commission to address AI-related grievances.

The discourse surrounding artificial intelligence (AI) has become overwhelmingly dramatic and existential, and it’s crucial to address this with a more grounded approach. Many people feel compelled to act on AI-related issues, but often fall into traps that render their efforts ineffective. To truly make a difference, one must distinguish between genuine activism and mere content creation.

Activism is about action, not just producing content or engaging in endless debates on platforms like Twitter. While educational content has its place, it’s vital to focus on specific, actionable issues rather than broad, global concerns. For instance, discussing AI in general terms is less effective than addressing particular aspects like large language models (LLMs), image generation, or automated decision-making.

In Australia, and similar administrative-heavy states, there are numerous avenues for meaningful action. For example, the government has already identified high-risk aspects of AI, such as automated decision-making and facial recognition technology, and has committees and public consultations in place to address these issues. Engaging with these processes by submitting complaints or writing to local representatives can lead to tangible outcomes.

It’s essential to avoid the trap of thinking that social media activism, such as tweeting or dunking on tech bros, constitutes real change. Most online content merely preaches to the converted and fails to persuade or enact any substantial change. Instead, focus on specific complaints and use the appropriate channels to address them. For instance, if you’re concerned about AI in healthcare, identify the relevant policies and departments, and make your voice heard through formal complaints or consultations.

Moreover, it’s critical to educate oneself and others about the specific issues at hand. Many artists, for example, are concerned about AI affecting their livelihoods but often lack the initiative to educate their clients on the value of bespoke work over AI-generated content. Taking personal responsibility to upskill and educate can mitigate the impact of AI on one’s career.

The government and various agencies provide numerous mechanisms to address grievances, from consumer protection to privacy and human rights. For instance, in Australia, you can engage with the Australian Competition and Consumer Commission, the Office of the Australian Information Commissioner, or the Human Rights Commission, among others. Each of these bodies has complaints mechanisms that can be leveraged to address specific issues related to AI.

It’s also worth noting that many of the current concerns about AI, particularly LLMs like ChatGPT, are considered low-risk by experts. The real threats lie in the misuse of technology, such as poor implementation or manipulative practices. Therefore, being specific about what aspect of AI you are concerned about is crucial.

In conclusion, genuine activism requires clarity, specificity, and action. It’s not enough to simply voice concerns online; one must engage with the appropriate channels and processes to effect change. Whether it’s through submitting complaints, writing to representatives, or educating clients, there are numerous ways to make a meaningful impact. Sitting and moaning on social media achieves nothing; real change comes from active, informed, and targeted efforts.

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