In this transcript, the speaker highlights various issues with the functionality of an app and its development process. They explain that the app has multiple features, such as private accounts and blocking, that have been added over the years but do not work properly. The speaker also mentions that the code for these features is scattered in different areas. Additionally, they mention the existence of a mute function that works independently. Overall, the app’s functionality and design need to be improved by combining and giving users better control over these features.